Trust’s Eating Disorder Services Rated Positively
5th February 2020
The QNCC’s peer review found that the Trust’s Eating Disorder Services scored high on all 10 sections of the QNCC service standards. The QNCC is run by the Royal College of Psychiatrists to assess Child and Adolescent Mental Health Services and also Eating Disorder Services across the country. The aim is to help improve service quality.
As part of the review, a QNCC team spent a day at the services speaking to staff, young people and parents about the service. This followed a self-review where local staff rated themselves against the standards.
The review found that the service has a well-structured, organised team that works cohesively to meet the demands of people. The staff team work well together and are driven to support the needs of young people. Parents and carers also said that staff will go above and beyond to support them and that the team will make every effort to ensure parents and carers are supported by phone and email.
The review found that the services scored 100 % on four elements of the review, including in assessment and care planning, rights and safeguarding, transfer of care and commissioning. The services also scored 98% in care and intervention, and multi-agency working, 96% in staffing and training, 95% in referral and access, 90% in information, consent and confidentiality, and 88% in location, environment and facilities. The service looks forward to taking forward the recommendations provided in advance of their planned accreditation visit later this year.